GENERAL POLICY

Terms of Payment  

  1. A non-refundable deposit of $1,000 or full payment is placed on any of our puppies through bank wire, credit card or debit card, or by Paypal.
  2. The deposit of $1,000 is valid for 7 days only. If you need to talk to us for more time, please contact us using our verified contact list before proceeding with the deposit to approve the date for completion of payment.
  3. You will receive an email with an invoice after payment completion.
  4. The balance payment must be made within (7) calendar days or on the approved date. Failure to do this will result in loss of deposits and us putting the puppy up for sale.
  5. We will require a photo ID or a Passport copy to verify the identity of the individual who paid by credit or debit card.
  6. Purchases made by the credit card option are shipped in the buyer’s name
  7. A puppy is placed on hold only when a client makes a deposit.
  8. We have a NO REFUND policy. Please be sure of your commitment before making a payment. 

Refund and Exchange Policy 

We do not provide a refund of “any” paid amount for a puppy or exchange of a puppy for another puppy. As a result, you are encouraged to be sure of your selection from our numerous beautiful puppies.

However, we will exchange your puppy for another puppy If the puppy has developed a lethal illness prior to travel that puts him/her in a bad health condition. Please refer to the Health Guarantee page.

We always get an approximate value for the adult weight of our puppies. To fulfill this purpose, we add both parents weight and divide in by 2 to get a medium. The charting weight only provides an approximate or estimate value, hence, we do not and cannot guarantee that the charting full grown weight on an adult puppy is accurate.

We use a third party (airline) to deliver our puppies. The date of arrival is subject to change without prior notice. We do not have control over changes/decisions the airline makes. We will not offer a refund if the travel date has changed. 

Once you make a full payment or place a deposit for a puppy, you unequivocally agree to these terms.

We, therefore, recommend that you review our puppies correctly by browsing their pictures and videos before making your choice.